HolidayBuyer's Guide

Headphones & Mp3 Players forum

General discussion

sansa mp3 player not working

by karenfromcanton / November 29, 2009 12:18 AM PST

This was bought in August 2008. After connecting my player to my computer to recharge it, the player lights up and says "connected". I don't remember if in the past it said "charging" opposed to "connected". When I turn on the switch, it still doesn't work.

Any advice is greatly appreciated.

Karen

Discussion is locked
You are posting a reply to: sansa mp3 player not working
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: sansa mp3 player not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Probably the battery
by make_or_break / November 29, 2009 1:06 AM PST

Likely the battery on your Sansa is kaput. There are quite a few electronic devices on the market that won't work without an operational battery even when plugged into another power source; your MP3 player may be one of those.

Collapse -
May be normal.
by PJRCOFFEE / December 5, 2009 12:01 AM PST

My Sansa Rhapsody, when first plugged into the USB port, refreshes the database and then says CONNECTED. At bottom right you will see an icon for the battery. If the green is moving back and forth then I assume it is in the process of charging. The screen does not say CHARGING.

If the player is badly discharged it might take awhile to recharge so I would let it stay connected to your PC overnight. Make sure the PC continues to run because the USB port will not be activated if the PC is off. Disconnect the MP3 player and it should now run normally.

It is always good to know what SHOULD happen to know when the device is acting up.

Hope that helps some.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.