Sansa Express License Expired

Only error message received is from Windows Media Player if I choose restore licenses. It then will show this: Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player.

I don't get anything else except the License Expired when trying to play them on the Sansa Express. Walmart had me run the following from their page to show info:

Wal-Mart Music Downloads Store - System Information

Windows OS Version
:
Windows XP

Browser Version
:
Microsoft Internet Explorer 6

Is ActiveX Supported?
:
Yes

Windows Media Player Version
:
10.0.0.3802

Windows DRM Version
:
10.00.00.3802, 2.8.0.1

Windows Media Individualization up to date?
:
Yes

Windows Media DRM License Test
:
Passed

Wal-Mart Music Downloads Installed?
:
Yes

Wal-Mart Music Downloads Version
:
115.00.0000

Wal-Mart Music Downloads Update Required
:
No

System Date
:
Thursday, September 27, 2007 5:42:14 PM [Thu, 27 Sep 2007 21:42:14 UTC]

I just want to be able to play the songs I paid $30 for on Walmart's site on the sansa express.

Don't worry about it - I have tried a lot of things, so any more that you know and send my way will only help. I did also send the info to Marc on his website since it is the UNKNOWN ERROR. These things should just be easier to work with. Will try some more things and let you know. One thing I noticed when looking at Windows Media Player help is that they say the DRM file should be on your C Drive. I did back up the licenses so does that move them from the C drive because there is no DRM file anywhere on the C Drive.