If it has been charge then it maybe time to return it.
I purchased a Sandisk Sansa c240 (1 GB) mp3 player for my Dad for Christmas. I thought it would be a breeze to use since I've had the exact same player for a few years now and love it. Wrong. When I plug it in to the computer, it does not recognize the player at all. Yet when I plug MY player in, it recognizes it immediately. I realize this is an older model player, but what is going on? It was purchased online in its original unopened packaging and everything else about it works (turns on, I can scroll through the menu, listen to the radio, etc.). I've tried all the basic things like unplugging everything, restarting my computer, formatting the player, etc. Nothing. I'm using Windows XP if that helps. As I said, my other identical player works fine with my computer so I'm at a loss. I emailed Sandisk tech support, but who knows when I'll hear from them. Would appreciate any advice/opinions.
Thanks!

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