I did a quick Google search for Sandy Burkey thinking it was relevant to your question, but couldn't find anything relevant. What is Sandy Burkey?
Back to your question, try this;
1] Shut down both the computer and the printer.
2] Disconnect the printer from the computer.
3] Boot up the computer again. Uninstall all printers.
4] Goto Services from Administrative Tools in the Control Panel. Scroll down and look for Print Spooler and highlight.
5] Open the Print Spooler dialog window, (either double click or right click and Properties).
6] STOP the Print Spooler service, then Disable it.
7] Reboot the computer, and install the printer software.
Connect the printer and see if that has solved the issue.
You may need to re-enable the Print Spooler if that is not done by the reinstall, and set it to Automatic.
I have a dell inspiron desktop, Vista, 32 bit, and a dell 966 printer (USB connected). It won't print all of a sudden. I can't even delete the document. All documents below cancel, but it won't print/delete/cancel the doc that's first. I've done everything, uninstall, reinstall, cables, plugs. Does anyone have any ideas?