Is this the update you're talking about...
sdmx3-iv001.exe (4MB)
- Audible support for Americas
I don't see instructions on how to apply this update could you please tell what to do.
I got this today from the Sandisk customer service people in regard to the random pause/shut off issue with the player:
"Usually, the best way to rectify this issue is by downloading the firmware update. You can find the firmware update from our website."
Made the update, so far so good.

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