I know it can be a lot of trouble, but there's no better way to teach the company than when it costs them somthing.. So far, it has cost them nothing..

It would be nice to know exactly which "installation disc" you're referring to. Is it for the "Rhapsody"?

By "Downloading" do you mean that the installation disc requires the program to be connected to the internet so it can download DRM items?

What type of internet connection do you use?

And you've temporarily disabled ALL firewalls that are installed?

Hope this helps and let us know more.

Grif