Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Samsung YP-U2J help

Aug 6, 2009 8:29AM PDT

When I plug in to the computer, it will not recognize my mp3 in order to download items from it to computer. It will charge & show what is on it in Windows Media player, but that is all. I saw where I can update firmware, but that would erase all my music. How can I transfer music to the computer so I can have it later to put back on after upgrade if it is not connecting to begin with? HELP someone please.

Discussion is locked