Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Samsung YP-T9J no longer detected by computer

Sep 1, 2007 3:06AM PDT

It's actually pretty strange, because I have been using this player for about a month without any problems. For some reason though, the other night when I plugged the player in to charge, my computer said "new hardware detected." My computer no longer displays this message though.. However, since then, my computer has not even detected that the player is plugged in, and Samsung Media Studio does not allow me to transfer songs to it (or even click the "Portable" button), nor does Windows Media Player 10/11 detect it. My player does says usb connected and is charging, so I don't think it's the player that's the problem (and since I have had it for a month, I know it can't be the initial charge that is the problem). I tried uninstalling and reinstalling Samsung Media Studio several times, and using different USB ports on my computer, but that did not change anything at all. I read somewhere that the drivers for this player are included in Samsung Media Studio, and I have reinstalled it over and over (from both the CD, and download from the samsung website) so I don't have the slightest clue what is wrong. I would really appreciate any help that anyone can offer. Thanks in advance

Discussion is locked

- Collapse -
Never mind
Sep 2, 2007 1:52AM PDT

The problem has been resolved, but thanks for anyone's help anyway

- Collapse -
Unable to view device.. lost driver cd
Aug 10, 2008 11:17PM PDT

What did you do? I have lost my installation disk and have been tring to get my computer to show it when I connect the cable but nothing seems to work. Downloaded the drivers a hundred times but nothing seems to cure it? Working on Vista, could this be a problem? Can you assist?

- Collapse -
i need your help
Nov 22, 2010 9:58PM PST

please tell me what you did to fix that.. i have the same problem as yours.. as i connect my player to my computer.. it wasn't recognized.. but for not all computers.. it was recognized and seen in the My Computer in my friend's computer.. what shall i do.? please mail me.. thank you.

- Collapse -
My computer doesn't recognize the samsung YP-T9J
Apr 5, 2011 7:12AM PDT

Please, i have the same problem, with my laptop it has wxp sp3 when i connect the player to the computer it doesn't recognize the device.

Help me please

Thank you

- Collapse -
Need your help please!!!
Sep 18, 2010 5:08AM PDT

I have the same problem with the comment by "sk8rstorm9" and don't know how to fix it!!! I'm so happy to hear that someone could fix this problem, so please let me know how to make it fix. Waiting for your reply. Thanks!!!

- Collapse -
Mp3 will not connect to laptop
May 21, 2011 3:02AM PDT

I am having the same problem with my sony mp3. It will work on my other computer but will not work on my laptop which is ha sVista operating system..
It has in the pass. How did you solve this problem?