Well I had this problem and had an even bigger problem of not being able to even transfer songs onto the mp3 player even though the hardware was correctly connected with the right drivers etc etc. Even thought I did NOT have windows SP2 I got desperate and installed the patch which is meant to be for SP2 to fix some driver bug with the yh 920. It installs some recovery unit thing where you can 'repeair' your device, it rebuilt my library and seemed to fixed everything wrong with it, its now working fine. It dont have SP2 but this patch seems very usefull even if u dont have it, so if ur desperate before u send it back just try the patch out, my bets are that it will work
gl
I was wondering if anybody could offer me some advice, I want to buy a HDD based MP3 player and was considering either the Samsung YH920 or the Creative Zen Touch. Which of these is in your opinion the best?? I have read some things about the music transfer on the Samsung not being very good... Is this true.
Any help would be much appreciated.
Richard

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