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Question

Samsung WIFI setting password screen

Sep 8, 2015 10:26PM PDT

Hi,

Does anyone out there come across this situation? I have a UN55HU6840 and when I try to change WIFI setting, the password screen does't appear. I can click on the alpha or number key on the remote and the TV would produce a sound but I cannot see the password screen. Any help would be appreciated.

Thanks

Chris

Discussion is locked

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Answer
Always call bugs in.
Sep 8, 2015 10:37PM PDT

And there were models I recall I had to switch to wired then back to WiFi to get the screen to work. Unsure what model you have but if buggy, call it in and ask when it will get fixed.

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Answer
Re: Password Screen
Sep 10, 2015 9:14AM PDT
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(NT) Factory reset fixes the issue. thanks
Sep 11, 2015 8:48AM PDT
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Re: Fixed
Sep 12, 2015 2:22PM PDT

Great! Glad to hear that! Let me know if you have any other questions!

Regards,
HD Tech