Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Samsung washers..model WA400PJHDWR/AA

Oct 3, 2018 10:12AM PDT

Hi, I bought a Samsung washer ..model WA400PJHDWR/AA. About 3 yrs ago from Best Buy.. I always believed Samsung was a great product.. until this experience. It’s the second time I am changing rods for this product, the machine is underused , for this I expected great performance..I live in Trinidad in the Caribbean , I go to great lengths to get this part .. it’s very disappointing and expensive, I heard someone say u may have a recall on this washer, it wôuld be a good move if for nothing but To save the Samsung name.. I think u should definitely either repay me, or send me new washer at your expense.....
With thanks
Leela’s Bhagwat

Discussion is locked