Hi, I bought a Samsung washer ..model WA400PJHDWR/AA. About 3 yrs ago from Best Buy.. I always believed Samsung was a great product.. until this experience. It’s the second time I am changing rods for this product, the machine is underused , for this I expected great performance..I live in Trinidad in the Caribbean , I go to great lengths to get this part .. it’s very disappointing and expensive, I heard someone say u may have a recall on this washer, it wôuld be a good move if for nothing but To save the Samsung name.. I think u should definitely either repay me, or send me new washer at your expense.....
With thanks
Leela’s Bhagwat

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