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Question

Samsung Washer Turns On, Drains, Locks, but won't start

Sep 12, 2017 5:04PM PDT

I have a Samsung front load washing machine, model WF56H9100AG/A2. I purchased it new 3 years ago. This last week it stopped working. The display turns on like normal and selecting the type of cycle works fine. After pressing the start button there is the common starting noise (like the drain pump), followed by the lock of the door. Then the drain pump sound runs a bit more, the door unlocks, and then nothing. The washer just sits there like it's waiting for something to tell it to kick over to the next step of the wash. Any thoughts about the likely cause, such as a sensor failure or something?

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