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Samsung Wants To Trade My DLP For Smaller LCD - Should I???

by rolloman1 / March 3, 2009 2:21 AM PST

This thread always helps me.

I've had a 56" Sammy DLP/LED (HLT-5687SAX) for a year now. Great TV but...It's had a continual problem of "Searching For Signals" box coming on every time I try to view something via HDMI input. Bounces around, stays on for a minute or two...really a pain.

Samsung has had several techs out here, some not even showing up, replacing boards, etc. and they can't fix the problem.

Here's my question:

Samsung is offering to replace my current 56" DLP/LED with a 52" LCD model (HL52A550). I'm happy about the switch up to LCD but I really don't want to lose 4 inches of screen real estate. So far, they aren't budging. They tell me that it's a great TV and that 4 inches isn't that noticeable. I have a really big living room and need a big screen.

I'm asking if they can switch me to the 55" LCD or the 61" DLP/LED. They say the 52" is all that is available. Anyone here have any insight on how I might be able to switch for a TV with at least the same screen size? Man, I'd really appreciate it.

Samsung ECR management is mulling my request over, but I'm not real confident that they will go for it. Is this truly a good model, or should I at least try for a newer model 52"? Your input is greatly appreciated!

Take care,

RM
Houston

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Make a deal
by CHUCKMALLEY / March 4, 2009 1:56 AM PST

I'm a salesman and a negotiator. Tell them to throw in a Blue Ray DVD player,or home surround system and they've got a deal. The other things to look at, even for a TV is adaptability(much easier to move from room to room/house to house)and like a car...resale value. Not many people are going to be in the market down the road for a DLP tv,but an LCD voted a best buy from a major consumer magazine is easy to resell. Take the deal my friend.

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I'm With You Chuck...
by rolloman1 / March 4, 2009 2:17 AM PST
In reply to: Make a deal

I was thinking the same thing. I'm just hesitant about giving up the 4 inches of screen. I actually did ask them if they would throw in a bluray player, but they said they don't have authority to do that. I'm trying to get the 55" LCD from them but considering it retails for nearly $4000, the chances are slim.

We're on the same page Chuck. They will call today with final offer. I'll let you know. Thanks for the valuable input!

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