don't upgrade, if working properly, need to factory reset
I have two Samsung BluRay players models 1200 and 1400. I've been shooting HD video for almost 2 years. I was most pleased when Roxio released Toast Titatnium 9 that would allow me to burn BluRay quality to DVD's. (I wasn't inclined to invest $1000+ in a BluRay burner and media.) This program has worked flawlessy for me and the DVD's in BluRay quality worked perfectly on both players until I upgraded yesterday to firmware version 2.4 on my 1200 series. Now it rejects all my BluRay quality DVD's. I called Samsung tech support and they basically told me "tough luck" and that page 7 of the manual said they may not be supported. Funny that they used to work until the new firmware. I received the distinct feeling the code was changed on purpose to not work with this format. I received absolutely no sympathy or "gee I'm sorry". Very cold and uncaring. No more Samsung products for me. Sony still supports this BluRay DVD format. Please be advised.
Mr. Now Anti Samsung!!!