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Samsung UN65D8000 Light Gray Vertical Line

by TMShark / January 3, 2012 10:35 AM PST

Good Evening,

Over the weekend my 3 month old UN65D8000 developed a 1/2 inch vertical gray line on the right side of the picture. It appears on all inputs, Directv, Blu-Ray, over the air digital, and Yamaha receiver.

For the money I paid for this TV, this is totally unacceptable.

If anyone has any suggestions on how to fix, etc. your help would be greatly appreciated.

Regards,

Terry

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Should be a warranty issue.
by R. Proffitt Forum moderator / January 3, 2012 10:41 AM PST

Try as the manufacturers may, failures do still happen. Time to call it in.

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Samsung UN65D8000 Light Gray Vertical Line
by TMShark / January 3, 2012 10:51 AM PST

Thanks R. Proffitt, now the million dollar question..............I want a brand new TV, not out of bounds in my opinion, what are the chances of that happening?

I just fear one problem will lead to another........not acceptable for a $4K TV.

Any other opinions/comments appreciated.

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Sorry
by R. Proffitt Forum moderator / January 4, 2012 1:23 AM PST

But the retailer and Samsung service in your area will answer that question.

As you may suspect, a new set would be just a probable to have an issue later. Whereas this set with it's problem resolved is further into the bathtub curve.

I apologize as I write about the bathtub curve but you can see it at http://en.wikipedia.org/wiki/Bathtub_curve

Bob

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