Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Samsung UN46ES7100F Videos Move Strangely

by Dec 3, 2012 11:22AM PST

This might sound weird but I just bought a brand new Samsung 3d Smart TV (http://www.samsung.com/us/support/owners/product/UN46ES7100FXZA) and I have been watching a few video files from a USB stick. I have watched these same video files on my PC and they are fine. On the Samsung... they seem to move in a strange way. Its almost as if the refresh rate is too high. The videos look kind of cheesy, if that makes any sense. Its like everything is moving too fast. Video and audio sync up perfectly, and its most noticable when actors are moving around or there is camera movement.

I have tried a ton of different videos / file formats and they all do the same thing. Is there anything I can do to correct this? I just want to watch videos normally.

Discussion is locked

2 Posts
- Collapse + Expand Details
- Collapse -
Answer
Yup.
by Former Forum moderator Dec 3, 2012 11:38AM PST

Try encoding them in something noted in the product manual. There's no PC in the TV so we can't use the fact it works on a PC for this discussion.
Bob

- Collapse -
Answer
Solution
by Dec 4, 2012 11:13AM PST

I figured it out. Turns out, there is this thing known as the "Soap Opera Effect". This is exactly what my problem was. I guess a lot of these new HDTVs have a motion enhancement feature, which in most cases is overkill. I found the option on my TV to disable the Auto Motion and now everything is good!

Back to Samsung forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info