Samsung forum

Question

Samsung UN46D6000SFXZA

Help Please!!!!!
I've been back and forth with Samsung & Sprint for 2 weeks on this issue.
"Network interference occurred. Please try again later."

4G Wireless internet - bill is paid, all other wireless equipment works. I've shut everything down except the Smart TV and receive the same error.

the app icons give this error, however, if I wait for the advertising banner to cycle through to an app I currently use. I click the ad and I'm in. I can stream movies all day, but I can stream them from my icons. (HBO, Netflix, HULU plus..etc.....
SmartHub version 3.710-6.0.00061. Services installed: 23 apps (which were reset and no longer visible on screen???)

Discussion is locked
You are posting a reply to: Samsung UN46D6000SFXZA
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung UN46D6000SFXZA
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
See top of forum.

In reply to: Samsung UN46D6000SFXZA

Collapse -
Answer
Here's the solution

In reply to: Samsung UN46D6000SFXZA

FYI....The 7/2/13 upgrade did not resolve my issue.

While using the remote management feature of the SmartTV, Samsung support accessed my SmartTV and resolved my issue.


Here's the fix:

1. Reset Smart Hub:
2. Change the Country Code to UK.
3. Change Country Code to US
4. Reset Smart Hub

Problem solved.


Specials Thanks to Gabby at Samsung Remote Support.
Exceptional customer service.

Collapse -
Thanks for the update.

In reply to: Here's the solution

I was hoping it would come back after Sam finished their updates. It would be a shame to try this on the 2nd.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

SMART HOME

This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.