Call software bugs in. Otherwise they won't fix them. The browser is well commented on and is, of the last time I tried is, barely capable for what many want to use it for. But I'm digressing.
Always call that in. In the USA it's 1800SAMSUNG
Or use the chat at Samsung.com
Guys I have problem with my new TV. It's the curved one. I've got it like a week ago and everything was working spot on. But now when I go to TV's browser and wanna go to google or whatever the tv's keyboard doesn't show. The remote's buttons are working ok but only that keyboard doesn't show. So basiclly I can't use tv's browser at all. Can anyone help please? I tried everything apart from calling customer service because their lines are closed now. Please please help!!

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic