This sounds like it's in demo or store mode. That change is usually in the manual.
Hello all - I;m really hoping someone might be able to help me.
I purchased a Samsung UE46F6320 TV 2 years ago from Amazon. We've had no problems with it whatsoever until a week ago - Every time we turned the TV on, the volume was stuck at 100.
I haven't updated the software in the time that we've had the TV, so i decided to download the latest update - Version 2117.
The volume problem was fixed, but now the TV keeps resetting itself, every single time it's turned off.
As soon it's turned off and on again, it goes through the whole setup process again - i set the country, tune the channels, accept the terms and conditions.....then when i finish watching and turn it off, it resets again !
I've contacted Samsung who suggested a factory reset and little else. I love the TV and don;t want to replace it - Can anyone suggest anything?
Is there a way of downloading the previous version of the software and installing that instead?
Any help is much appreciated.