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General discussion

Samsung UE40C6000 - audio/video sync problem

Oct 28, 2010 2:49AM PDT

Hello,

I have Samsung UE40C6000 and I've noticed that when playing some video formats (avi) there is an annoying audio delay. I'm using Media Play (tried through USB and DLNA) and I tried to play Sunshine in HD quality and everything was okay - no sync problem, but when some episodes of How I Met Your Mother (for example) were played audio was delayed and I can't figure out why it's happening (on PC no delay). Satellite and Xbox work fine, so it seems to be "Media Play" issue. Firmware of the TV is up to date.

Has anyone else experienced this problem? Could anyone help me with that, please? I'm lost..

Discussion is locked

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Yup.
Oct 28, 2010 3:16AM PDT

Such is widely reported. Since the TV is not a PC you have to be careful how you encode content. And to repeat this again, you must encode the content in a way that it works. It's not a bug in the TV as it's not a PC. It's an encoding issue.
Bob

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Oct 28, 2010 4:35AM PDT

So, what would you do if you were me? I just downloaded the episode, put it into the USB disk and played on TV using Media Play.. what should I do to make it work properly (with no sound delay)?

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Re: delay
Oct 28, 2010 4:39AM PDT

Given what you told above, your options are rather limited.

1. Play and look on the PC.
2. Play on the PC, look at the TV via wired or wireless connection.
3. Buy another TV that can play this episode. Take your USB-stick with you to the shop to check. Don't believe the sales person if he says it naturally works, but he doesn't show it.

Kees

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I'm not you.
Oct 28, 2010 4:41AM PDT

But I have learned to transcode or re-encode content with many tools over the years. One of them is call Virtual Dub (sorry but I can't duplicate a tutorial in my replies) but that one has a panel where I can shift the audio track forward or back in time to adjust for lip sync issues.

Then again if you are downloading such you could report it to those that are encoding the content and ask them to test on HDTVs and BD players.
Bob

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Oct 28, 2010 5:52PM PDT

I don't believe it's encoding problem.. my friend tried to play the episode on his samsung TV (different model) and everything was 100% OKAY! so what should I do? Sad

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There's not much I can do for you.
Oct 29, 2010 2:02AM PDT

You don't believe it and this means you won't be re-encoding it to play on your set.

Good luck with your search for another solution,
Bob

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Mainboard issue
Mar 6, 2011 6:40AM PST