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Question

Samsung TV & Spotify loggin on

Jan 29, 2015 11:00PM PST

Had my TV for about 18mths (its great), tried to use spotify, I used it when I first got the TV. When I try to log on, I can see my user name, but the password associated with that has been changed, I cant see an option to change the password. So I tried new user, I have tried via my active Spotify & Facebook, neither way can I get on, keeps saying password or user name mismatch (or something like that).
I know my user name & passwords are correct as I can log out on my other devices & log in again.
Any suggestions. Yes the TV did install the latest Spotify.

Discussion is locked

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Answer
Bugs like that
Jan 29, 2015 11:32PM PST

Sounds like they didn't test this. There is some trick about changing countries, resets and a reset only Samsung can do. I'd make that call to Samsung then Spotify support.
Bob

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Answer
Samsung TV & Spotify loggin on
Jan 30, 2015 6:31PM PST

Ok problem sorted.
I uninstalled Spotify, then reinstalled.
Tried to log in & get a different error message.
The error message implies that only Spotify premium will work on smart TV's.

This may help others.