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samsung tv problems possibly related to direct tv box

by spanky5754 / September 21, 2012 4:24 AM PDT

the samsung technician that investigated the problem with our beautiful new $3000 hd tv, informed us that its motherboard was fried by our direct tv box. Although samsumg warranty will cover damaged component, he strongly recommended getting a new dvr box from direct tv. guess what they said

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That is indeed possible but how?
by R. Proffitt Forum moderator / September 21, 2012 4:35 AM PDT

I ran into this issue in an older home that had way out of date wiring. They had cut off the ground pin on cords to use today's gear. Somewhere along the way a bad thing happened and they lost their HDTV like this.

This is not an area you want to be a beginner in. But I think most folk would be better off if they checked all their plugs with one of these. Link follows.
http://www.amazon.com/ELECTRICAL-RECEPTACLE-TESTER-OUTLET-PRONG/dp/B002Q3R7HI

Just last week I was replacing a wall switch and was not pleased to find the prior electrician omitted the green wire connection. They didn't connect it plus put some tape over it. "That's not good."
Bob

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I smell the scent of bull excrement on that 'technician'
by Pepe7 / September 21, 2012 10:32 AM PDT

Not likely. He cannot blame the directv box for a possiblr wiring problem (or surge) in the home. You have more of a leg to stand on, warranty-wise, if it was some sort of electrical surge inside your home's wiring vs another input/box you've connected to your HDTV.

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You may be liable
by mjd420nova / September 22, 2012 2:45 AM PDT

As atested, I have seen a few dangerous systems in older homes that had no grounding or polarized outlets. A ground loop of a USB cable along the edge of a carpet against the baseboard started a fire and destroyed the whole home. That's extreme but it can be dangerous enough to kill someone if full voltage potentials are present between two peripherals. An interconnecting cable can heat up and burn with intensity before a fuse will blow. Having the home checked by a licensed electrician will reveal any faults and help correct any potential cross wiring. Ground busters are a sure sign that things are'nt protected and are in harms way.

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