TVs & Home Theaters forum

Alert

samsung tv problems possibly related to direct tv box

by spanky5754 / September 21, 2012 4:24 AM PDT

the samsung technician that investigated the problem with our beautiful new $3000 hd tv, informed us that its motherboard was fried by our direct tv box. Although samsumg warranty will cover damaged component, he strongly recommended getting a new dvr box from direct tv. guess what they said

Discussion is locked
You are posting a reply to: samsung tv problems possibly related to direct tv box
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: samsung tv problems possibly related to direct tv box
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
That is indeed possible but how?
by R. Proffitt Forum moderator / September 21, 2012 4:35 AM PDT

I ran into this issue in an older home that had way out of date wiring. They had cut off the ground pin on cords to use today's gear. Somewhere along the way a bad thing happened and they lost their HDTV like this.

This is not an area you want to be a beginner in. But I think most folk would be better off if they checked all their plugs with one of these. Link follows.
http://www.amazon.com/ELECTRICAL-RECEPTACLE-TESTER-OUTLET-PRONG/dp/B002Q3R7HI

Just last week I was replacing a wall switch and was not pleased to find the prior electrician omitted the green wire connection. They didn't connect it plus put some tape over it. "That's not good."
Bob

Collapse -
I smell the scent of bull excrement on that 'technician'
by Pepe7 / September 21, 2012 10:32 AM PDT

Not likely. He cannot blame the directv box for a possiblr wiring problem (or surge) in the home. You have more of a leg to stand on, warranty-wise, if it was some sort of electrical surge inside your home's wiring vs another input/box you've connected to your HDTV.

Collapse -
You may be liable
by mjd420nova / September 22, 2012 2:45 AM PDT

As atested, I have seen a few dangerous systems in older homes that had no grounding or polarized outlets. A ground loop of a USB cable along the edge of a carpet against the baseboard started a fire and destroyed the whole home. That's extreme but it can be dangerous enough to kill someone if full voltage potentials are present between two peripherals. An interconnecting cable can heat up and burn with intensity before a fuse will blow. Having the home checked by a licensed electrician will reveal any faults and help correct any potential cross wiring. Ground busters are a sure sign that things are'nt protected and are in harms way.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?