Are you guys at Samsung able to tell me if the packaging of the LCD TV's has changed recently?
Every Samsung LCD that I have ever purchased (or exchanged) has been packaged int the box with all of the protective styrofoam + the nylon or styrofoam bag, with the plastic bag over that.
That has always been consistent. Great protective packinging by the way.
My question is about the bezel, and more specifically about the informational sticker that is always in the upper left hand corner of the bezel. The sticker that easily peels off and displays the features of the tv, such as HDMI, 1080P, etc.
In any of the tv's I have had, they have all been packaged this way.
However, a family memeber just purchased a LN46A650 from one of the Circuit City liquidation stores here in Phoenix. When I went to help unpack it and set it up, all of the styrofoam, and double bag protection were in place, but on all facing sides of the bezel there was that protective cling plastic that I have previously only seen on the base.
I forgot to mention that, that there has always been that protective cling plastic on the base on any tv I have purchased.
Anyway, this 46" 6 series had this plastic cling on all the way around the front of the bezel around the screen, not on the screen, just the front of the bezel.
There was also no informational sticker on the upper left hand corner.
And on this tv, the plastic cling was missing from the left side of the bezel, and there were fingerprints and two 1" scratches on the bezel.
I got Circuit City to agree to exchange it, since it's an all sales are final type of deal, and I inspected the tv that they brought out to exchange it for.
This tv had the plastic cling on all 4 edges of the bezel, and appeared to be new, but again, it lacked the informational sticer on the upper left hand corner.
So, my longwinded question is, has Samsung changed the way they package their LCD's? Do they no longer have that informational sticker on the bezel? And do they now put that protective film on all facings of the bezel?
I have read in some other forums that others with this particular model and size have received it in the same manner, and realistically, because of the design of the packaging box it is very easy to repackage that tv without having to cut open the box, just by taking out the plastic flanges on each side of the bottom of the box and lifting the top of the box off of the tv. The straps on the box can be slid off and back on as well.
So if you guys can help me out with this I would greatly appreciate it.
This tv was sold as new, and I'm just trying to determine if that is the case.