Netflix wrote the app so I always call them first. Let them answer since their code and codes.
As to the channels, yes, I see it too on other makes. But you noted 2 issues. First, see if this model can export the channel list for editing on a PC. Yes again, not everyone can do this. AVSFORUMS seems to discuss this a lot. https://www.google.com/search?hl=en&as_q=samsung+tv+guide+channel+order finds how to tinker with some ordering. I find folk today to expect better than this.
The TV guide is an app from ... TV Guide ... so bugs can happen. Be sure your date/time and area is set.
http://www.tvguide.com/services/help.aspx doesn't give me a lead on how to ask about this current CBS product so I'll alert this for a redirect.
For now, in the USA, call 1800SAMSUNG and ask all the questions.
Bob
Recently purchased UN40h5203afxza 40" TV for my parents but have been unable to do a number of things. Firstly, is it standard that digital channels and analog channels are all jumbled together on these new TV's? The channel listing have a lot of duplicates and redundancies due to listings like 66-1 -2 -3 etc. Is there anyway to get rid of these redundancies? I am also unable to get the TV guide to work - no channel data shows up on the channel information page.
Thirdly, the netflix app gives a strange error when i attempt to open it Nw2-8 or something.
Can anyone help me with any of these issues?

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