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Samsung TV Keeps Shutting Down

I have a 4 year old Samsung TV (Model HLP5063WX). When I turn the TV on for the first time each day it shuts itself off within 30 seconds. It repeatedly shuts down anywhere from 10-12 times before it stops and we can watch the TV.

Has anybody else experience this issue and what did you do to correct?

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Lamp replacement?

In reply to: Samsung TV Keeps Shutting Down

Have you performed a lamp replacement on the unit yet?

--HDTech

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Lamp replacement?

In reply to: Lamp replacement?

We have not. Is this a sign that the lamp needs replaced? This has been occuring off and on for several months.

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In some cases....

In reply to: Lamp replacement?

Frybecker,

When the unit turns off, there may be a light blinking on the front panel. Depending on the frequency and combination of that flashing, you can probably diagnose the issue if you still have the manual. If you don't, tell me which lights blink, and I'll dig up the manual here and help you diagnose it.

In some cases, it could be that the bulb isn't responding like it used to, which sends a signal to the board that there may be an issue. But before I get ahead of myself, if you could just describe the panel lights in the front the unit the next time you "cold-start" your television and it doesn't start, that would be the best step in the right direction.

Also, has it gotten worse in the last couple of months? Any detailed description you can provide (1-2 attempts, then 3-4 attempts, then 5-6 attempts...) that would give me some sort of progressive range would be helpful as well.

Tall order, I know, but information is power.

--HDTech

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In some cases....

In reply to: In some cases....

This morning the first two times it shut off the "Stand By/Temp" light came on. The third time the same signal came on plus the "Lamp" light was flashing. I also did notice that the first time I turned on the TV the "Timer" light flashed briefly. I had not seen this before.

I ususally have to restart the TV 10-12 times from a cold start every day. This has been occuring for the last 8-10 months.

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Indicators on DLP

In reply to: In some cases....

Okay, here's a quick guide I copied from the manual.

http://i397.photobucket.com/albums/pp60/samsung_hd_tech/DLP5063WLamp.jpg

So we're narrowing it down to a couple of possibilities. It could be the lamp, or it could be the fan. If you can hear the fan, it's likely going to be your lamp.

Here's a Samsung_HD_Tech quick fix, and I'm throwing it out there because I've done this numerous times in my line of work, and more times than not, it works.

I'll walk you through a process that will "Re-seat your lamp". If you locate and open up the lamp housing, you'll see your lamp.

Here's an example of what you'll see:
http://i397.photobucket.com/albums/pp60/samsung_hd_tech/samsung-dlp-lamp-2.jpg

Now, if you either unscrew the two screws where the yellow arrows are, or the one screw where the red arrow is (Depending on the model you have), you'll be able to pull the lamp out a little. Don't worry, the screws shouldn't fall in the unit, as they should be attached to the lamp housing.

You don't have to pull the lamp all the way out (if you do, that's okay), but if you pull it out a little (6 inches or so), and then <b>firmly</b> push it back into place and rescrew it in, and close up your outer panel, that may very well fix your problem.

The outside panel does need to be back in for the television to turn on. There is a blue kill switch there, but you don't want to fool with that.

A few general rules here.
1. If you do pull the lamp all the way out, do not touch the glass face.
2. Perform this procedure while the lamp is cool, and preferably not after consecutively watching Star Wars Episode 1-6. Happy
3. If the first one doesn't take, try re-seating it again. It may take a few times to reset whatever is triggering the warning.


If it doesn't work, and you need a new lamp, you're already a pro at knowing how to install it. But I do think that if your brightness levels are acceptable, that a simple reseat may very well fix your problem and give you more time on that lamp.

So a recap: Unscrew the lamp, pull it out a little, firmly push it back in, rescrew the lamp, and close it up and see what happens. It sounds crazy, but if it fixes your problem without a service tech OR a new lamp, that'd be a good thing.

Keep me posted!

--HDTech

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Indicators on DLP

In reply to: Indicators on DLP

Worked like a charm!

Thanks

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Good news!

In reply to: Indicators on DLP

That's great to hear. Thanks for letting me know.

Let us know if there's anything else we can help with.

--HDTech

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HLS7178WX/XAA samsung tv

In reply to: Good news!

Ok my 72inch come on for about 35 second blink lamp then picture come in and sound after the 30 seconds it lamp go off TV sound still on picture just go out the a few seconds later the TV power off and in the front power button it start blinking lamp standby/temp what can I do I changed the lamp already help please

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This discussion is from 2008.

In reply to: HLS7178WX/XAA samsung tv

Your plea for help may be buried. Try what you find here then get estimates for repair.

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I have found the issue

In reply to: HLS7178WX/XAA samsung tv

The issues is the power from the tv to the ballast , take the back door off the ballast is located on the bottom of your lamp unplug the core from the ballast, the white plug with two blue wires. Turn your tv on , as it start plug back in the white plug ( you will Experience alittle Spark nothing major) your lamp will come on place door back on so the door sensor want cut your tv back off. My guess it’s the core going to replace it and see what happens but that is the root of the problem . I know this is a few years late but no body has attempted to solve the problem or come close to knowing what the problem was until now.

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Tried it didn't work

In reply to: Indicators on DLP

Hi I have a Samsung hl72a650. Replaced lamp a year ago. Tv suddenly one day started to shut itself off and back on again. I have tried everything else I have researched online. Took lamp out and back in several times. When the tv comes on the picture is very bright and clear then suddenly the picture begins to loose color and shuts off and back on several times untill all 3 lights start blinking. I also started the tv with mute 182 power and selected options clear lamp, reset user settings and reset factory settings. I get the same result. If I leave tv off for a while ant reporter up the picture comes up again perfect for a few minutes then off again untill again all 3 lights start blinking

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Re: didn't work

In reply to: Tried it didn't work

Hi Samspin,

I saw your email to me and responded to it! Hope you get everything worked out!

HD Tech

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Found the issue

In reply to: Tried it didn't work

The issues is the power from the tv to the ballast , take the back door off the ballast is located on the bottom of your lamp unplug the core from the ballast, the white plug with two blue wires. Turn your tv on , as it start plug back in the white plug ( you will Experience alittle Spark nothing major) your lamp will come on place door back on so the door sensor want cut your tv back off. My guess it’s the core going to replace it and see what happens but that is the root of the problem . I know this is a few years late but no body has attempted to solve the problem or come close to knowing what the problem was until now.

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Samsung DLP TV keeps turning off! Model HLS6167WX/XAA

In reply to: Found the issue

Will7773 and others:

I have a HLS6167WX/XAA DLP Samsung and it's doing the same thing - keeps shutting off. Several years ago it did this and I got a new lamp and installed it, and the TV was fine for 4 years. Then is started doing this again. I finally bought a new bulb. However this time it did not fix the problem. Still keep shutting off, sometimes a dozen times in a few minutes.

When it is on, the picture is perfect. No distortion (someone said that is the symptom of a bad color wheel). The TV makes a tone went turning on or off as it should.

You say the ballast is under the lamp. I don't see it or don't know what I'm looking for. Can you send a picture?

One more question - there is a little switch just outside the lamp area to the left that goes up, middle, or down. What is that and should it be in a certain position? Someone had said to tape it in the downward position. This did not help.

Thanks for any help.

Rick

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hey

In reply to: Indicators on DLP

My samsung model HLR 6167 wx \ xaa tv turns on bulb comes on stays on for a few seconds and then shuts off on the front of the TV there is a red and green light flashing red light is [standby term] green light is [lamp] flashing

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Same Problem as person in "In Some Cases" had

In reply to: Indicators on DLP

Our Tv has exactly the same warning lights flashing on the front so we went down and bought a new light and replaced it but this didn't fix it. When my tv shuts down after about 30 seconds all three lights blink stand/by temp, timer, and lamp. It also will make a dinging sound that sounds like an alarm kinda when I try to turn it back on. I have done some reading and it said that possible the timer needed to be reset but when I go thru the process which says I should press mute+1+8+2 then power and a screen will pop up this does not happen. I have also tried to press menu+1+8+2+power and no screen will pop up to reset the timer. could you please help me. Thank You

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Found the issue

In reply to: Same Problem as person in "In Some Cases" had

The issues is the power from the tv to the ballast , take the back door off the ballast is located on the bottom of your lamp unplug the core from the ballast, the white plug with two blue wires. Turn your tv on , as it start plug back in the white plug ( you will Experience alittle Spark nothing major) your lamp will come on place door back on so the door sensor want cut your tv back off. My guess it’s the core going to replace it and see what happens but that is the root of the problem . I know this is a few years late but no body has attempted to solve the problem or come close to knowing what the problem was until now.

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Samsung DLP HLN617WX Timer Light Flashing

In reply to: In some cases....

Hi HD Tech ! I wanted to post off of this thread because I wanted my problem to be answered by you as you seem very knowledgeable about Samsung DLP televisions. Let me explain to you the problem I am having with my Samsung DLP tv Model# HLN617WX. The timer light is flashing green when I press the red off button on my remote. No other lights are flashing. The tv will not turn off with the remote or the side buttons on the tv. Nor will it turn off with my cable remote. I have looked at my manual and several combinations are listed as to what the lights mean when they are flashing or steady burn, but, not the timer light only. I replaced the lamp on it about two years ago, but, I don't know how many hours are on it. I am afraid to shut it off and try the Mute (or menu button) + 1 + 8 + 2 + power to see how many hours. I can hear the fan working and the tv makes no noises as to suggest it is the color wheel or ballast. Do you have any idea as to what this is ? Thanks for all your help.

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Symptoms....

In reply to: Samsung DLP HLN617WX Timer Light Flashing

AZforgetmenot,

Thanks for your kind words.

I would definitely recommend reseating the lamp, as per the directions listed above. I don't know why, but that seems to solve many of the issues.

If that doesn't work, the symptoms where the buttons AND the remote don't allow you to power it off suggest that you probably require a service technician.

Try the re-seat and let me know how that works. I'll see what other information I can dig up on those symptoms.

--HDTech

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Could it be the DMD Board ?

In reply to: Symptoms....

Is there a way I could sent you a picture as to what the screen on the tv now looks like ?

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Samsung DLP Model HLN617WX

In reply to: Symptoms....

Samsung HD Tech: Now when I press any button on the remote I have no power, not even the timer light blinks, unless I unplug the tv, press the mute(menu)+1+8+2 buttons, then the tv will turn on in regular mode, not the service mode. Yesterday, the screen, after the tv was on a few minutes had horizontal lines that looked like hundreds of tiny colored boxes, mostly blue, and no picture. Today we turned the tv on using the above "secret" code and turned it off and back on successfully twice by only pressing the tv and on buttons on the cable remote. The second time took a few moments for it to come back on, but, it did and then my son refused to let me try it again. As of right now, the tv has been on for about 45 minutes with no problems. Help !

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Samsung DLP Model HLN917WX Ballast

In reply to: Samsung DLP Model HLN617WX

Samsung HD Tech: Can you tell me what the ballast does in the tv ? I understand the ballast regulates the electricity flowing into the tv and maybe that is bad and is why I can't power the tv on? If it is the ballast can you let me know the part number I need to order ? Thanks for all your help.

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Could be...

In reply to: Samsung DLP Model HLN917WX Ballast

Azforgetmenot,

It could be a ballast. Does your lamp light up internally (look in the back and see if you see white light emitting from the vents)? If so, it's probably working correctly and you could probably narrow it down to the power supply or the DMD board. From there, it really takes a qualified technician to come out and figure out which one is the cause of the problem.

I wish I coul diganose it further, but we can probably narrow it down to one of those two things. To your credit, you've given some excellent descriptions; however, at this point, it's speculation at best.

If you're interested in getting parts, you can find all the available parts here at this website:
http://www.samsungparts.com/search/search.asp

--HDTech

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I think I figured it out !! Samsung Model HLN617WX

In reply to: Could be...

HD Tech:

I think I figured it out !! Yea !!! In May 2007 I replaced the lamp. At that time, I didn't know it was necessary to reset the lamp timer when the lamp is replaced. I also didn't know the "secret" code you enter in order to get to the service menu to reset it. Anyways, I reset the lamp timer a couple of days ago per instructions I gleaned from many websites, but, I didn't remove the lamp. I thought that would fix the issue, but, it did not. Only after you mentioned to me yesterday to remove the lamp and re-seat it, did it dawn on me, that perhaps the computer board knew, that although the lamp timer had been reset, the lamp had never been removed. I opened the back of the tv and the lamp door and verified that the lamp is working as well as both fans. It was quite dusty in there, so, with compressed air and a vacuum, I cleaned the tv. I also took out the lamp and re-seated it. The tv has now been on several hours with no problems. So, in answer to my original question, that only the timer light was blinking when the remote buttons were pushed and the tv would not turn on, perhaps, it is a safety feature built into the tv circuitry, that, when then lamp timer reaches a certain number, the tv becomes "locked" until the lamp is either changed or re-seated and the lamp timer is reset. I am interested to know what you think about my "light bulb" moment and explanation. Out there or possibly correct? Let me know. Happy

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Lamps

In reply to: I think I figured it out !! Samsung Model HLN617WX

Azforgetmenot,

Hey, that's great news! (You mean you read through that whole thread and didn't reseat your lamp?!) Happy My bad, I had assumed you had.

I've seen DLP units with timers of 8000+ hours working. I don't think there's a point where the DLP would shut off "just because" it "thinks" the lamp should be replaced.

As well, because we don't assume that the average customer [ahem] would know the service code, we naturally don't require you to reset the lamp timer. Some of the later models will note when your lamp may be needing to be replaced, and that, I honestly have no idea what triggers that warning (however, I'm pretty sure it is independent of anything to do with the timer).

So the answer is "maybe" because I'm not 100%. Let me see if I can find out anything definite. In the meantime, enjoy your television, and keep me posted of developments.

--HDTech

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HLP-4663W

In reply to: Lamps

HLP-4663W, about 4 years old.

After being moved by professional movers the set began to turn off by itself. I thought it was a ventilation problem as changing the air flow resolved the problem for a while.

I reseated the lamp several times. I installed a fan to draw room air through to the intake on the side of the set. Both fans that I can see (near the lamp and off to the right [from behind the set]) are turning when the set is on.

The lamp was replaced around October of 2008.

Sometimes it just shuts off (stand-by light comes on), other times the screens goes blank, but no lights on the power button, and other times I get a blink code on the Standby and Lamp lights. I will record that the next time I see it happen.

As a post up-thread mentioned, I'm also experiencing that I have to turn it back on several times before it will stay on for a long period.

In the mean time, any tips?

Thanks,
--Jeff

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Reseating...

In reply to: HLP-4663W

Well, reseating is about the only thing I can suggest.

You might want to make sure the air isn't blowing into the exhaust. Wink But if it does that with or without the fans, I'm not sure what the issue could be.

I wish I had the answer, but reseating is the best fix, and usually works.

Keep me posted.

--HDTech

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Service Call?

In reply to: HLP-4663W

(Thread issue... so I have to reply to myself)

If reseating the lamp again doesn't do the trick, any idea what a service call to check the set might run me?

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Prices..

In reply to: HLP-4663W

I have no idea what a serice call would run.

That would be up to the service center; and there may or may not be room to negotiate or price shop.

Did the lamp reseat not work?

--HDTech

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secret code to reset timer

In reply to: I think I figured it out !! Samsung Model HLN617WX

Could you share that code? I have a HLN5065 that will not turn on. I replaced the lamp but the tv screen will have a momentary flash of light on the screen then it will turn on and off endlessly, never a picture comes on. Thnks

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