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Question

Samsung TV image black

by Jul 12, 2018 12:58PM PDT

Oldish samsung plasma TV will play sound but not picture for live TV, but will play picture for DVR'ed programs. This all occurred after the people who are buying our house had their walkthrough and asked about the TV mount. I think they may have disrupted a cable, but cant figure how that would not affect the picture from DVR. Any ideas?

Discussion is locked

4 Posts
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Clarification Request
Few Samsungs had a DVR feature.
by r. proffitt Forum moderator Jul 12, 2018 1:09PM PDT

So I'm left guessing the source of live TV.

Recheck the connections for live TV and for that source, try it on another TV.

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Cable
by Mlbcovet Jul 12, 2018 2:01PM PDT

Both the live picture and the DVR picture come through Verizon fios via and HDMI port, which is why I dont understand why one would work and not the other.

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Since it's over the same HDMI cable.
by r. proffitt Forum moderator Jul 12, 2018 2:23PM PDT

This is now a question for Verizon. These "cable boxes" do fail a lot.

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(NT) Thank you!
by Mlbcovet Jul 12, 2018 2:31PM PDT
Back to Samsung forum

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