Thanks for your message! But just so you know, I support US products and customers. And from what I can tell, this model is for the UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product:
Hope this helps you!
Hello, I am facing buffering problems on my Samsung Smart TV Model no UE40ES6710.
While viewing any film on Youtube after sometime suddenly the video stops while the audio moves on until a min or 2 and later audio stops and the video catches up to the point audio moved earlier.
This is a bit annoying as this happens every 10 - 15 mins during a play on youtube. This happens only on youtube while other apps like Netflix do not face this problem.
Not sure if its a youtube or Samsung tv problem
appreciate any help to resolve this