Samsung forum


Samsung TV 40" LCD LN40B530P7NXZA unusable after 2 years

by derhase / October 4, 2012 12:50 AM PDT

On 10/3/12 TV started cycling on and off when powered up. The only way to stop the cycle is to cut power to the system. Channel and input indicators display, however the controls do not work. Has anyone else had this issue? Is there an easy solution?

After only 2 years of careful and protected use, the TV is now completely unusable. This is a pathetic level of production quality because this is without a doubt a manufactures defect. I'm assuming the wrong size or poor quality capacitors were used in production and are now failing. I have seen many online posting with similar issues.

Going to the Samsung web site only provided me with the announcement that it wasn't their problem anymore and a ticket number to have it repaired 14 miles away at my cost.

If this is their idea of an appropriate product lifecycle, then this will without a doubt be the last Samsung product I purchase. Kind of makes me embarrassed to walk around with a Galaxy S3.

I will be uploading the issue to youtube tonight and will repost a link to the video. I will also be doing my share online to warn others of the poor quality of their products (in particular their televisions) and their apparently nonexistent customer service.

Discussion is locked
You are posting a reply to: Samsung TV 40" LCD LN40B530P7NXZA unusable after 2 years
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung TV 40" LCD LN40B530P7NXZA unusable after 2 years
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
by R. Proffitt Forum moderator / October 4, 2012 2:02 AM PDT

It may be that old BAD CAPS plague. It was not a Samsung production quality or manufacturing issue but a maker of those parts that flooded the market with bad parts.

Dell for example got hit with millions of dead PCs as well as other makers.

This is pretty cheap to fix, if you know about it. But I find folk that continue to use the machines after they start clicking.

Be sure to research BAD CAPS to learn more about all this.

--> About uploading another video. Plenty out there.

Collapse -
by derhase / October 4, 2012 2:04 AM PDT
In reply to: Actually

Thanks , I'll take a look.

Collapse -
Sorry I forgot this link.
by R. Proffitt Forum moderator / October 4, 2012 2:11 AM PDT
In reply to: Thanks
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?