Samsung forum

Question

Samsung TV 40" LCD LN40B530P7NXZA unusable after 2 years

by derhase / October 4, 2012 12:50 AM PDT

On 10/3/12 TV started cycling on and off when powered up. The only way to stop the cycle is to cut power to the system. Channel and input indicators display, however the controls do not work. Has anyone else had this issue? Is there an easy solution?

After only 2 years of careful and protected use, the TV is now completely unusable. This is a pathetic level of production quality because this is without a doubt a manufactures defect. I'm assuming the wrong size or poor quality capacitors were used in production and are now failing. I have seen many online posting with similar issues.

Going to the Samsung web site only provided me with the announcement that it wasn't their problem anymore and a ticket number to have it repaired 14 miles away at my cost.

If this is their idea of an appropriate product lifecycle, then this will without a doubt be the last Samsung product I purchase. Kind of makes me embarrassed to walk around with a Galaxy S3.

I will be uploading the issue to youtube tonight and will repost a link to the video. I will also be doing my share online to warn others of the poor quality of their products (in particular their televisions) and their apparently nonexistent customer service.

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All Answers

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Answer
Actually
by R. Proffitt Forum moderator / October 4, 2012 2:02 AM PDT

It may be that old BAD CAPS plague. It was not a Samsung production quality or manufacturing issue but a maker of those parts that flooded the market with bad parts.

Dell for example got hit with millions of dead PCs as well as other makers.

This is pretty cheap to fix, if you know about it. But I find folk that continue to use the machines after they start clicking.

Be sure to research BAD CAPS to learn more about all this.

--> About uploading another video. Plenty out there.
Bob

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Thanks
by derhase / October 4, 2012 2:04 AM PDT
In reply to: Actually

Thanks , I'll take a look.

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Sorry I forgot this link.
by R. Proffitt Forum moderator / October 4, 2012 2:11 AM PDT
In reply to: Thanks
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