But it was all about their gear. When it comes to getting something I built to work with a Samsung display I could bet they would not be as helpful.
Why should they?
I've recently contacted Samsung Tech Support in regard to a monitor I have: the XL2370HD.
I wanted to find out if you (I'm guessing "yes") have ever contacted Samsung Tech Support, either through telephone or e-mail, and what your experience has been like.
Whether personally or professionally, I know you can get varying opinions, depending on who you ask; some will have praise while others will have condemnation.
I suppose I should come right out and say that my experience with their tech support has not been exactly.....gratifying.
I've been building my own custom computer systems for 15 years, so, I know my way around a motherboard.....if you get my meaning.
I've had contact with Samsung Tech Support both through telephone conversations and e-mail correspondence.
I wanted to hear how any of your experiences have been with their tech support; I look forward to hearing your experiences and input.