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Question

Samsung tablet 10.1 won't charge up

Apr 12, 2015 4:25AM PDT

Updated from KitKat to lollipop and now tablet won't charge up. Sound and lightning symbol when plugged in. Tried different cables, new battery inserted which has made no difference, hubby researched and lots of people having same problem after firmware update! Cannot find software to download to fix or computer won't recognise tablet when plugged in. Any suggestions please as my battery is slowly running down. Tablet working fine other wise.
Please help as at my wits end... Thank you.

Discussion is locked

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Clarification Request
Is this a Samsung issued update?
Apr 12, 2015 4:56AM PDT

If so, call it in fast. They won't know if they broke something unless you call in.
Bob

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Answer
Re: Samsung Tablet...
Apr 12, 2015 11:39PM PDT