Samsung forum

Question

Samsung Syncmaster 2343 BWX

by cbishop77 / June 22, 2011 8:39 AM PDT

I have a Samsung Syncmaster 2343 23" monitor for about a year. About 4 months ago it would just randomly go off. Checked cables, power cord, new cables, etc and tried on a different computer as well. I read it might the transformer/power supply? But it stopped doing that and worked fine until yesterday and now it does the same thing.

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All Answers

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Answer
Keep in mind this is not a tv repair shop.
by R. Proffitt Forum moderator / June 22, 2011 8:43 AM PDT

But at 4 months ago I hope you called it in and have a transaction number from that call. You might be able to pull it in under warranty if you have that call and number.

If not, and it's just over a year head to samsung.com and register your product. SOMETIMES you get 3 more months of warranty so you can call it in and get it fixed.
Bob

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Samsung Syncmaster 2343 BWX
by cbishop77 / June 23, 2011 12:06 AM PDT

So I looked it up and it was actually more than a year ago, more like 18 months, so even 4 months ago I was out of warranty. Thanks for the idea tho.

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Again.
by R. Proffitt Forum moderator / June 23, 2011 2:22 AM PDT

This is not a tv shop forum. If you can fix it yourself then I have to be honest that those that do, do that. I'm not saying it is not fixable but this forum is not one of the TV shop forums where folk talk about capacitor C15 needs to be changed.

If you do want to try, I will share that once we decide to dive in and take the risks I find a visual inspection does wonders. If you find BAD CAPS (see google) then you know what to do.
Bob

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Samsung Syncmaster 2343 BWX
by Samsung_HD_Tech Samsung staff / June 24, 2011 7:28 AM PDT

cbishop77,

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