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Samsung Syncmaster 2333HD

by nolewag / July 31, 2010 11:14 AM PDT

Haven't seen this problem yet. I had accessed my service menu to see how much Panel time was used, after turning the tv back off and back on the cable settings were gone, and I can not acquire a cable signal the VGA output from my computer works just fine, however the coaxial cable does not. Any suggestions would be great.

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Samsung Syncmaster 2333HD
by Samsung_HD_Tech Samsung staff / August 4, 2010 4:44 AM PDT

nolewag,

Unfortunately, I'm unable to assist after the service menu has been accessed. If you can recall if something was changed, you might try changing it back. Otherwise, it may likely require service.

Also, try a different cable input just to test and see if the problem is consistent with a different co-ax input. Maybe something happened to the cable as you were removing it. The likelihood of this happening is small, but I've seen stranger things...

--HDTech

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Thanks
by nolewag / August 4, 2010 5:01 AM PDT

Thank you for responding, I didn't change anything except go to the options byte and saw that there was 160 some hrs of panel time, after hitting return a few times and nothing happened I turned it off and back on then nothing. I understand there you can't assist any further, I have already sent it to be serviced. I spoke to a tech and he stated that by going to the menu, It shouldn't have affected my TV. Do you know if by accessing the menu if it voids my warranty?

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Thanks
by Samsung_HD_Tech Samsung staff / August 5, 2010 12:27 PM PDT
In reply to: Thanks

nolewag,

Service would have to determine if the warranty is void. Performing changes in the service menu is something that can break the TV, so having it serviced is probably the best move.

--HDTech

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