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Question

Samsung Soundbar hw-j470

Apr 8, 2016 6:51AM PDT

Hi Everyone, I just recently bought a samsung soundbar that came with rear speakers that connects with a wireless reciever module model is swa-7000s. The problem im having is that when i try to connect the module with the soundbar the blue and red LED on the module stay blinking when it says that the blue LED is suppose to stay on to know it successfully connected but i cant get it to connect. I Followed every step properly but it still doesn't connect

Discussion is locked

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Answer
On first setup
Apr 8, 2016 9:15AM PDT

I don't put the remote pieces far away. I have them all close by for the first setup. If this fails I call 1800SAMSUNG and if they can't fix it over the phone, back it goes.

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Thank You for a reply
Apr 8, 2016 11:05AM PDT

Also i have the wifi router close by in the same room does that affect it at all? I had everything close by when trying to set it up but ima contact samsung support when i can

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You can try it without the WiFi on?
Apr 8, 2016 12:19PM PDT

Not a bad idea to try next.

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Thank You for a reply
Apr 8, 2016 11:05AM PDT

Also i have the wifi router close by in the same room does that affect it at all? I had everything close by when trying to set it up but ima contact samsung support when i can

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Thank You for a reply
Apr 8, 2016 11:05AM PDT

Also i have the wifi router close by in the same room does that affect it at all? I had everything close by when trying to set it up but ima contact samsung support when i can