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General discussion

SAMSUNG SOUNDBAR HW-E551 PROBLEM SAVING SETTINGS

by BRISTOLMAN01 Nov 29, 2012 4:16AM PST

Hi

Please can you tell me how i save all the settings i have set up on the sound bar, i have changed the dimm function the sound options, but when i turn it off and back on it has not been saved, its becoming a pain now. it also changes to D-IN every now and again, i then have to change it to HDMI1.

Please help

Tom

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Re: SAMSUNG SOUNDBAR HW-E551 PROBLEM SAVING SETTINGS

by Samsung_HD_Tech Samsung staff Nov 29, 2012 11:15PM PST

Hi BRISTOLMAN01,

You can reset the bar by disconnecting it from power for several minutes. If the problem persists, it may need service. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

HD Tech

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