Hello pmcx,
I apologize for the inconvenience. Is the firmware up to date on your television? Also please check out this article it might be of assistance, http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=465691&modelname=HW-F550&modelcode=HW-F550/ZA
Regards,
HD Tech
I have a Samsung TV (UN60F7100A) and a HW-F550 sound bar that I am linking via sound share.
The soundbar and subwoofer are about 8 feet apart.
The sound cuts in and out and the subwoofer is losing it's connection. I can relink the subwoofer and it will work for a short time, a few hours, and then the sound starts to get choppy. After that, the subwoofer light goes from blue to red.
I purchased this unit in Nov 0f 2013. I started to have problems with it in May of 2014. Samsung had me send the unit in for repair.
I started having the same issues in December 2014.
I contacted Samsung and went over all this. After explaining they worked on this unit in May, they have deiced to do a courtesy repair.
I was wondering if others were having the same issue

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