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Samsung smarthub lovefilm picture sizing issues

by Dallylad / October 31, 2012 12:06 AM PDT

Has anyone else suffered from streamed HD films on lovefilm app being over zoomed vertically? And if so does anyone know how to correct it as picture sizing is unavailable during smarthub usage

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All Answers

Best Answer chosen by Dallylad

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Re: Samsung smarthub lovefilm picture sizing issues
by Samsung_HD_Tech Samsung staff / October 31, 2012 3:17 AM PDT

Hi Dallylad,

Sorry to hear about that problem. Could you let me know what your model number is for your device?

HD Tech

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Reply to hd tech
by Dallylad / October 31, 2012 3:49 AM PDT

Both my 40" and 55" are 2011 8000 models. Both are fine in sd lovefilm content. Both suffer when streaming hd lovefilm. I've tried setting the ratio in tv mode then going beck into smarthub and so but to no avail.

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Re: Samsung smarthub lovefilm picture sizing issues
by Samsung_HD_Tech Samsung staff / October 31, 2012 4:19 AM PDT
In reply to: Reply to hd tech

Hey Dallylad,

You can try the tools button when you're inside the app; sometimes they'll put different picture settings in there, but otherwise, you'll need to get in contact with the app developer to request that function.

HD Tech

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Answer
There's something you need to know about Apps.
by R. Proffitt Forum moderator / October 31, 2012 1:27 AM PDT

The Apps can be from other than Samsung so always check with Samsung then ask the app owner. This is a rather interesting kafluffle where apps can have issues and Samsung doesn't own the issue.
Bob

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