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General discussion

Samsung Smart Tv Wireless Problem

by paulb7872 Oct 7, 2012 4:16PM PDT

Got a new PN51E550D1FXZA samsung smart plasma. am liking it except the smart tv portion is horrible. i was able to connect to the interenet no problem at first but afterwarsds trying to connect to my wireless rouyer will fail always. sometimes when i turn off the tv then back on it will be connected. I have triesd 3 routers even mobil hotspot from my phone. it just seems like its software in the tv.

any ideas,
Paul

Discussion is locked

2 Posts

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We cover a lot of issues in the next link

by r. proffitt Former Forum moderator Oct 7, 2012 4:48PM PDT

Unless you can share the details such as "I set my router to hide the SSID" I can't comment.

More at http://forums.cnet.com/7723-7589_102-378511/samsung-owners-start-here/?tag=contentBody;threadListing

Also, check with Samsung to see if your TV firmware is current and again, to discuss we need details. For example the channel number of the router. Why? Read http://forums.cnet.com/7723-13973_102-560420/wifi-disconnects-from-time-to-time-galaxy-tab-7-plus/?tag=contentBody;threadListing

Bob

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Check your Bandwidth

by kalp1001 Dec 5, 2012 2:00AM PST

If you are already using laptops and tablets on your network then chances are you have limited bandwidth. You should therefore contact your Internet service provider for upgrade to higher bandwidth. I noticed this is a common problem across all Smart TVs.

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