Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for Australia. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Australia portal for support on that product: http://www.samsung.com/au/support/model/UA46D6600WMXXY
But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out.
Hope this helps you!
Hi, I was watching TV then suddenly, the screen turns black. The audio is still on and I can hear the channels still changing when I press the Channel Up and Down buttons. I tried restarting the tv by turning it off and on. When I turn it on, it shows me the smart tv logo as usual, then just a black screen. The audio comes on after a little while like its delayed, but there is no picture. Sometimes, when I turn the tv on, there is picture, but only for a few seconds, then turns the screen black again. How do I fix this problem?
I thought it was the screen issue, but it shows the samsung logo perfectly when i start it and sometimes it has pictures for a few seconds.