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Question

Samsung smart TV not ON after factory reset

Hi my brand new Samsung Smart TV was working fine until I factory reset in settings, After that all i can see is smart Logo on start up and black screen. Some background music running. Is there any way i can fix this

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All Answers

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Answer
Given it's brand new, let Samsung fix it.

In reply to: Samsung smart TV not ON after factory reset

Here the warranty is for at least a year. Let Samsung do their thing.

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Answer
Re: No Picture

In reply to: Samsung smart TV not ON after factory reset

Please reach out to us via e-mail at qasupport@sea.samsung.com with the model and serial of the unit.

Regards,
HD Tech

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