Usually means a board replacement. Call it in and if they don't know, you have a new support person. Persist.
Hi!
We have watched Netflix on our TV for quite a while now, but we are suddenly getting error messages, such as, "MAC address unknown". There is also a red X between the TV and the dots to the Internet picture when we view the network.
The DNS connection shows all zeros and when we go through the network settings, wireless... it won't connect. It circles back to the same screen.
Suggestions?

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