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General discussion

samsung smart TV in general

Feb 25, 2015 9:01AM PST
Hi I have the UN55H7150 TV. My experiance with the smart TVfeatures and smart hub have been less than desired. The browser (internet) is very lagging and slow to load. The game panel games sometimes don't load and crash. The m-screen same thing. Whats your experiance?








Discussion is locked

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That for a few days there have been issues.
Feb 25, 2015 9:10AM PST

Please check today's top post for more detail.
Bob

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Smart TV features
Feb 25, 2015 9:45AM PST

This has been going on since I got this TV for X-mas. Just disappointed that these feature don't work like I thought they would. Could it be my internet?

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Sure but Samsung's recent gaffe sure muddies the air.
Feb 25, 2015 9:54AM PST

Frankly why not make it a warranty or reason for return? They goofed up again.
Bob

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Re: Smart TV...
Feb 26, 2015 5:29AM PST

I'm sorry to hear this! There's a couple of things that you can do to try to resolve this:

First, Make sure that everything is up to date with your firmware.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=548417&modelname=UN55H7150AF&modelcode=UN55H7150AFXZA

Secondly, You can try resetting the smart hub. http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=536483&modelname=UN55H7150AF&modelcode=UN55H7150AFXZA

And lastly, if none of the above work would advise resetting the TV. http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=544921&modelname=UN55H7150AF&modelcode=UN55H7150AFXZA

Hope this helps!
Regards,
HD Tech