Always call them in. Otherwise they don't get logged and looked at.
Please can I ask for some advice.
I have Samsung Smart TV model UE32K5500AKXXU and have the Seagate Expansion 1TB external hard drive connected to it to record programmes. I've had these about 4 months with no probs. But in the past week I've had problems recording after midnight.
Over the past few days I've scheduled it to record a variety of progs - some in HD, individual and series, on different channels - all have started after midnight and all have not recorded.
However, on Tues I set 4 progs to record, one started just before midnight, the rest after and on that evening, it recorded all 4.
I have no probs in recording during the day, whether the TV is on or in standby.
There's loads of space on the hard drive as there's only about 20 hours worth of recording.
The clock on the TV is set automatically to U.K. time.
I don't understand why it's happening and so would be grateful for any advice.
Thanks very much.