Question

Samsung Smart Switch with Outlook

Jan 21, 2019 9:13AM PST

Have used this combination successfully for years now. However all of a sudden when carrying out a routine SYNC to my Galaxy A5 phone and TabS2 the sync is not successful in as much as the Outlook Contacts do not SYnc. Further to a 2 hour conversation with an engineer in the Smart Switch dept I was informed that this is a global issue caused by a recent Windows 10 update. Would appreciate any comments/and or assistance because all Samsung say is that they are aware of the issue and are awaiting co-operation from Microsoft so dear customer "just keep trying a Smart Switch Sync"!! Damn frustrating...…...

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Sounds like it's time to return it.
Jan 21, 2019 10:20AM PST

When it's mission critical you don't allow updates you can't roll back. In the system you noted you have a cause but have to wait for a fix. Forget about the cause, what would you do if you bought this today? Return it as defective? I would.

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So, did you return it?
May 30, 2019 12:56AM PDT

It can be buggy sometimes, that's true. Most reviews say that the usability of Smart Switch apk is far from perfect, though I think that's the Microsoft software fault. I have Win 10 also but never had problems with sync, at least for now.

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