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Samsung smart remote not working, only voice key is working.

by rohitsaini89 / October 5, 2014 11:58 PM PDT

My samsung smart remote batteries died out and I replaced the batteries. Since then the smart remote is not working but only voice key is working. I tried to pair the remote also but still it is not working. Please help.
TV Model- UA40f6400
Smart Remote model- AA59-00778A

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Samsung smart remote not working, only voice key is working
by Sylar00 / October 27, 2014 4:20 AM PDT

I am having the same issue with that same remote/TV.
Has anyone resolved this ?

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Notice they tried to pair the remote?
by R. Proffitt Forum moderator / October 27, 2014 4:33 AM PDT

They didn't write they succeeded. One of the odd things is that during pairing, a few sets had me pairing within about 12 inches of the set. Sure it may have paired at 24 inches but I wasn't going to unpair and try again.
Bob

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pairing fail
by Sylar00 / October 27, 2014 6:57 AM PDT

I did try repairing actually, no luck.
Now even that voice button is not working anymore.

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Link, comment.
by R. Proffitt Forum moderator / October 27, 2014 7:27 AM PDT
http://www.samsung.com/africa_en/support/model/UA40F6400AKXXA notes a very recent firmware update. ASK SAMSUNG HOW TO USE as well as if this is the right version.

Did you repair the remote? I won't tell how since I want to hear from you the steps. Many claim they did but they often missed a vital step which means they may not be reading the manual on this.
Bob
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