Samsung Smart Remote BN59-01220E Malfunction

Feb 4, 2016 6:11AM PST

We recently ( 5 weeks ago) purchased the Samsung UHD 65 inch TV and yesterday the smart remote pointer and 4 directional buttons no longer function. We love the TV and I am currently using my smart phone to control the TV. Any idea where I can get a replacement? I assume the remote comes with a 60 day warranty.

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Reply to: Samsung Smart Remote BN59-01220E Malfunction
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BN59-01220E available ebay etc but I need help pairing new
Feb 29, 2016 1:42PM PST

My original was hit by plant sap. A replacement has a "PAIRING press three seconds" which doesn't seem to work. The new one will turn the TV on and off (though the original now does not) but otherwise does not work. The original will point but nothing else, the new neither point nor much else.How do you use your smartphone to control the Samsung TV? Does anyone know how to pair the BN59 with the Samsung?

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(NT) Figured out how to pair BN59 - it's easy
Feb 29, 2016 1:46PM PST
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to pair:
Feb 29, 2016 1:50PM PST

Press "return-exit" and "extra" on the front. The instructions are actually on the inside, but do not refer to the inside, but the outside.

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