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Samsung Smart Hub won't Connect online

by 1Tom_Cruise Oct 11, 2015 8:04PM PDT

Please Help

I have a Samsung 7000d led, network interference pops up when turning on tv or entering smarthub. The tv is receiving internet over wifi. I have tried changing dns to google and automatic and still get errors. The internet is working properly I can even use twiiter and yahoo widgets. So no problems getting signal.
I reset smarthub and have zero apps now, not even Netflix. I have the latest firmware 1030 from the website. Date and time is correct and have reset my router multiple times. My location is California and have uVerse, and the errors have been going on for a few days

Please Help Samsung

Discussion is locked

3 Posts
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Not Samsung
by r. proffitt Forum moderator Oct 12, 2015 8:47AM PDT

But is the distance to the router 20 feet or less?
Does a wired connection work?

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PS.
by r. proffitt Forum moderator Oct 12, 2015 8:49AM PDT
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Re: Smart Hub
by Samsung_HD_Tech Samsung staff Oct 13, 2015 5:10PM PDT

Are you still experiencing the same symptoms today? If so please reach out to me directly at qasupport@sea.samsung.com

Regards,
HD Tech

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