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Question

Samsung Smart Control UN55JS7000FXZA

Mar 30, 2016 9:39AM PDT

Have Samsung 4K SUHD model UN55JS7000FXZA.
The Samsung Smart Control remote comes with 4 colored buttons which should be avaible to me (North America).
Can somebody who has this model, tell me how to use them.
I cannot found a 'How to' online or in the Samsung pdf or going through the TV menu there usage.

http://s27.postimg.org/5cfiigtcz/Color_Buttons.png

Discussion is locked

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Clarification Request
Are you reporting that???
Mar 30, 2016 9:49AM PDT

The seller and Samsung are not supporting their products?

Did you try Samsung.com at their site with the chat feature?
Did you try 1800SAMSUNG (USA)?

Shame on the seller or maker if they are not answering product questions.

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Samsung Smart Control UN55JS7000FXZA
Mar 30, 2016 10:22AM PDT

I used email support and chat.
Not helpful.

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That's sad to read.
Mar 30, 2016 10:25AM PDT

Try the seller next as well as the 800 number.