Question

Samsung SCX4826fn print blank page with new D209L toner

Hi,

i just changed the toner for my Samsung SCX-4826 laser multifunction. I chose the high yield carthridge D209L. It's exactly the same as i haved before.

When i put the new carthridge in The printer started doing paper jam and printing only blank pages. I removed it and replaced it and the paper jam stopped but it still only printing blank pages. I first thought that the problem could be my printer so i reput the old carthridge (also a d209l) to test it and with that one the printer work perfectly.

After that i exchanged the new cartridge where i bought it telling it was defective. They give me a new one that is doing the exactly same problem.

Since my SCX 4826fn is working perfeclty with the old carthridge i'm sure the problem is not the machine. Do i have to make a reset on the machine telling it i changed the cartridge, empty a toner waste, etc. or do i have a big badluck and i got 2 defective toner?

Thank you very much.

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