Here in the USA they do have service centers. If you are an electronics tech I think I see the service manual at samsungparts.com but the repair cost here exceeds replacement.
Issue: Monitor will not display computer display
Model: Samsung SA350 (24 inch)
Model #: S24A350H
OS: Windows 8.0 and OSX Mavericks
I have attempted to use the monitor with 4 computers and my Xbox. When it is connected it goes to a screen that says Analog (VGA) or HDMI and then goes black. The computers also identify the monitor as a device named "SA 300/350/360" and under properties says the device is working properly.
I have tried updating the firmware a number of times. The firmware updater says the monitor does not need to be updated. I cannot find anything physically wrong with the hardware, so I assumed it was a software issue. That being said I am unable to navigate the monitor's built-in menus.
Not sure where to go from here and Samsung support has been minimal help. Has anyone else experienced anything like this? Thanks in advance.