We don't fix these but call in and ask for them to fix it.
i recently bought a s2 500gb external hard drive from samsung, worked great at first, but yesterday it started making some bizarre noises (which i later looked up in the manual, which apparently indicates insufficient power supply). It doesn't make that noise anymore, but then suddenly my laptop failed to recognise the drive at all, and i cant find it in device manager either.
the blue light on the front of the drive still flashes (and no longer beeps) so I know it is definitely connected.
I tried it on a friends laptop, shut down my laptop several times and tried using different usb ports, but no success.
I'm unsure how to resolve this now, does anyone know anything that I can do to make it work again?