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Samsung S2 external hard drive isn't recognised!!

by xhayleybabyx / December 1, 2009 12:28 AM PST

i recently bought a s2 500gb external hard drive from samsung, worked great at first, but yesterday it started making some bizarre noises (which i later looked up in the manual, which apparently indicates insufficient power supply). It doesn't make that noise anymore, but then suddenly my laptop failed to recognise the drive at all, and i cant find it in device manager either.

the blue light on the front of the drive still flashes (and no longer beeps) so I know it is definitely connected.

I tried it on a friends laptop, shut down my laptop several times and tried using different usb ports, but no success.

I'm unsure how to resolve this now, does anyone know anything that I can do to make it work again?

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It's like the new car that conked out.
by R. Proffitt Forum moderator / December 1, 2009 12:30 AM PST

We don't fix these but call in and ask for them to fix it.

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by jeff_windows_team / December 1, 2009 2:00 AM PST

If going the warranty route isn't possible, let's start by asking your OS and hardware configuration.

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Your answer
by kamyardark / July 24, 2011 11:55 AM PDT

Hello , I have samsung s2 too. I think the reason of your problem is your usb power . I mean your laptop usb ports or the usb port of your hard disk. may be the cable of your hard is break down?! becase this problem comes when the power of hard is not enough.

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